Before buying new Honda Civic car, check out its clutch system

Honda Siel cars India has launched the new Honda Civic car. However, I suggest that whoever is thinking of buying the new Honda Civic, you check out is the clutch system is the same as Honda City. If the design and technology is the same, I suggest you take the following actions:

Honda car executives want justification to satisfy its customers

In my earlier post, I had mentioned that Honda car service executive who called me wanted me to provide him justication as to why Honda should resolve my problem to satisfy me. His justification for not taking care of my complaint was as follows:

Honda doesn’t want to talk to its dissatisfied customers

I have been keeping you guys posted with all the developments with respect to my Honda City complaint to Honda Siel Car India. I had mentioned earlier that I have sent customer dissatisfaction cards developed by me to the president & CEO and GM-Service. But as expected, I have not received a response from any of these executives or anyone else.

Finally, Honda City executives find time to respond

Finally, Honda Siel Cars India executive found time to respond. Jaspreet’s response dated August 1, 2009 is given below:

Lets see if Complaint Cards can get a response from Honda

I have developed customer complaint cards to motivate businesses to resolve customer complaints quickly. Since I am not getting any response from Honda CarI am going to send the customer complaints cards to the following Honda Siel Cars India top executives regarding my Honda City complaint and see if I can wake them up to give me a positive response to my complaint: