Honda Car India does not even bother to respond to customer complaints

I had mentioned in my earlier post about clutch and flywheel of my Honda City getting burnt and Honda dealer blaming me for the same. Well, after receiving the response from the Honda dealer, I decided to pursue the matter with Honda Car company itself. So far my effort to get them to even say even a word has been unsuccessful. It seems that Honda Siel Car India believes that keeping quiet is the best way of building relations with the customer.