Auto Industry

Lets see if Complaint Cards can get a response from Honda

I have developed customer complaint cards to motivate businesses to resolve customer complaints quickly. Since I am not getting any response from Honda CarI am going to send the customer complaints cards to the following Honda Siel Cars India top executives regarding my Honda City complaint and see if I can wake them up to give me a positive response to my complaint:

Honda Car India does not even bother to respond to customer complaints

I had mentioned in my earlier post about clutch and flywheel of my Honda City getting burnt and Honda dealer blaming me for the same. Well, after receiving the response from the Honda dealer, I decided to pursue the matter with Honda Car company itself. So far my effort to get them to even say even a word has been unsuccessful. It seems that Honda Siel Car India believes that keeping quiet is the best way of building relations with the customer.

Honda City’s Clutch & Flywheel get burnt at 30000 km. Could the car have caught fire?

The clutch and flywheel of my Honda City failed/burnt at 30,000 km. I could not believe this. I have driven cats all my life, but never had to replace the flywheel because it got burnt even once. I am very unhappy with Honda and its quality. I am giving below step by step what is happening to my complaint with Honda Car India and I will keep you guys posted about the developments. Lets see how Honda maintains / build relationship with its customers.

Finally, Ratan Tata admits mistake

Finally, Ratan Tata has admitted that his companies “might have gone too far too fast” which is what I have stated on this blog long time back when everybody was going ballastic about Tata’s acquisition of Corus and Jaguar Land Rover (JLR).

Nano booking a disappointment. I am not surprised.

Against the expected 5-6 lakhs booking, Tatas have booked only 2 lakh cars. They have collected Rs. 2500 crores through this booking.

Are Tatas walking their talk with respect to Nano booking?

I don’t think so. Here is my reasoning for the same.

I am glad to say that I have been proved wrong

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Even Hindustan Times thinks Nano booking price too high

Lat night I had discussed in detail why we should not book Nano. After sleeping over the issue at night, I think we, the customers, should unite and revolt by not booking Nano. We should let companies know that they cannot take us for a ride.

Nano booking terms unethical-Lets not book Nano

As mentioned earlier in one of my blogs, people should not get carried away by booking the Nano car. As mentioned earlier, the terms of booking the Nano cars are unethical for the following reasons:

Think before booking a Nano car

Last I heard that Tatas were planning to ask for Rs. 70,000 as booking amount for the Nano car. I think it is my duty to inform the general public what is wrong with this scenario. The facts are given below: